Privacy Policy

1. Information we collect

We collect information you give us directly, including:

• Contact details — name, email address, phone number and WhatsApp number.
• Consultation details — your occasion, style preferences, measurements, budget and any images or references you share with us.
• Order details — items enquired about or ordered, sizing, delivery address and payment confirmation (we do not collect or store your full card or bank details; payment is coordinated directly by our team).
• Academy enrolment details — programme choice, batch, emergency contact and any information needed for your registration.
• Messages you send us, by form, WhatsApp, email or phone.

We also collect some information automatically when you browse our site:

• Device and usage data, such as browser type, pages viewed and referring pages.
• Cookie data, as described in our Cookie Policy.

2. How we use your information

We use your information to:

• Respond to consultation requests and enquiries, and arrange fittings, orders and deliveries.
• Process Academy enrolment and communicate about your programme.
• Send updates about your order, appointment or enrolment (service messages, not marketing).
• Send you news, offers or lookbooks by WhatsApp, email or social media, where you have agreed to receive them — you can opt out at any time.
• Improve our website, collections and studio experience.
• Detect and prevent fraud, and meet our legal obligations.

3. Who we share information with

We do not sell, rent or trade your personal information. We share it only with:

• Couriers and logistics partners, to deliver your order within Nigeria or internationally.
• Payment and banking partners, to confirm and reconcile payments you make to us.
• Service providers who help us run the website, our analytics and our communications (for example, hosting, email and WhatsApp Business tooling), under obligations to protect your data.
• Authorities, where required to comply with the law or to protect our rights, our clients or our team.

4. Cookies & analytics

We use cookies and similar technologies to run the site and understand how it is used. See our Cookie Policy for full details and how to manage your preferences.

5. Data security

We use reasonable technical and organisational measures — including encrypted connections (HTTPS) and access controls on our systems — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep your information for as long as needed to provide our services, maintain our business records and meet our legal and tax obligations, after which it is deleted or anonymised.

7. Your rights

Depending on where you are, you may have the right to:

• Ask what personal information we hold about you and request a copy.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information, where we are not required to keep it for legal or operational reasons.
• Withdraw consent to marketing messages at any time.

To exercise any of these rights, contact us at eromomoda@gmail.com.

8. Children’s privacy

Our services are not directed at children under 18. Academy enrolment for a minor requires the involvement and consent of a parent or guardian.

9. International visitors

If you contact us or place an order from outside Nigeria, your information will be processed in Nigeria, where our studio and systems are based, in line with this policy.

10. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated “last updated” date.

11. Contact

For any question about this policy or your personal information, contact us at eromomoda@gmail.com or +234 807 438 2095.